Shipping Policy
Last Updated: August 2026
At NRI Traders, we are committed to delivering your orders safely and on time. Please read our Shipping Policy to understand how we process, ship, and deliver your purchases.
1. Order Processing
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- In rare cases of high order volume or unforeseen circumstances, processing may take longer. If there is a significant delay, we will notify you via email or phone.
2. Shipping Time
Estimated delivery times are as follows:
- Metro Cities: 2–5 business days
- Other Cities & Towns: 3–7 business days
- Remote Locations: 5–10 business days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
- Promotional offers such as Free Shipping may be available on selected products or order values.
4. Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email.
- A tracking number and courier details (where applicable) so you can monitor your shipment.
5. Delivery Address
Customers are responsible for providing a complete and accurate shipping address, including:
- Full Name
- House/Building Number
- Street/Area
- City
- State
- PIN Code
- Mobile Number
NRI Traders is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
6. Delivery Attempts
Our courier partners generally make 2–3 delivery attempts. If delivery cannot be completed because the recipient is unavailable or the address is incorrect, the package may be returned to us. Additional shipping charges may apply for re-delivery.
7. Damaged or Missing Items
If your order arrives damaged or if any item is missing:
- Contact us within 48 hours of receiving your order.
- Include your order number and clear photographs of the package and product.
- We will investigate the issue and provide an appropriate resolution.
8. Shipping Delays
While we strive to deliver all orders on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier service delays
- Government restrictions or unforeseen events
NRI Traders is not liable for delays caused by factors beyond our reasonable control.
9. International Shipping
International shipping may be available for selected products and destinations.
Please note:
- Delivery times vary depending on the destination country.
- Customs duties, import taxes, VAT, or any local charges are the responsibility of the customer unless otherwise stated.
- Customs clearance may cause additional delivery delays.
10. Contact Us
If you have any questions regarding shipping or your order, please contact us:
NRI Traders
Email: support@nritraders.com
Phone: +91 90216 14828